Our Commitment to Our Community
Spokesman Bicycles response to the Shelter-in-Place ordinance:
Hey y'all! Hope everyone is staying healthy as we embark on uncharted territory. This outreach is not to inundate you with another COVID-19 notification, but to provide you with an update on the shop and to open a channel of communication for those that rely on bikes for essential transportation and physical well-being.
Temporary changes:
- Open 11am - 5pm every day
- Curbside pick-up for sales & service
- Delivery anywhere in Santa Cruz
- Free Shipping on $99+ regular size orders
We're a small business heavily impacted by this worldwide event, but our mission during the shelter-in-place ordinance remains to serve our community through all tools at our disposal. Rest assured, we have implemented numerous measures to retain a safe environment for our coworkers and customers.
We take solace in the fact that bicycles promote a healthy lifestyle, even during this difficult time. If you have any questions at all, please don't hesitate to reach out.
Your favorite LBS,
Spokesman Bikes
Due to Shelter-in-Place / COVID-19
We cannot accept any returns at the moment; all sales are final. If you have any issues with a product, we will do our best to process a return as a customer satisfaction claim. Unfortunately, due to current circumstances, some warranty claims may take up to 4 weeks to process. Please ensure that you're confident in your purchase and don't hesitate to reach out if you have any questions! Shipping, pick-up, and delivery time-frames have increased, as well. Distribution channels are heavily impacted and we're currently operating with a skeleton crew. We strive to process orders immediately but please allow 5-10 days. We will fulfill them as fast as possible! |