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Our Commitment to Our Community

Spokesman Bicycles response to the Shelter-in-Place ordinance:

Delivery bike in front of Spokesman

Hey y'all! Hope everyone is staying healthy as we embark on uncharted territory. This outreach is not to inundate you with another COVID-19 notification, but to provide you with an update on the shop and to open a channel of communication for those that rely on bikes for essential transportation and physical well-being.

Temporary changes:

  • Open 11am - 6pm every day
  • Curbside pick-up for sales & service
  • Delivery anywhere in Santa Cruz
  • Free Shipping on $99+ regular size orders

We're a small business heavily impacted by this worldwide event, but our mission during the shelter-in-place ordinance remains to serve our community through all tools at our disposal. Rest assured, we have implemented numerous measures to retain a safe environment for our coworkers and customers.

We take solace in the fact that bicycles promote a healthy lifestyle, even during this difficult time. If you have any questions at all, please don't hesitate to reach out.

Your favorite LBS,

Spokesman Bikes

Due to Shelter-in-Place / COVID-19

We cannot accept any returns at the moment; all sales are final. If you have any issues with a product, we will do our best to process a return as a customer satisfaction claim. Unfortunately, due to current circumstances, some warranty claims may take up to 4 weeks to process. Please ensure that you're confident in your purchase and don't hesitate to reach out if you have any questions!

Shipping, pick-up, and delivery time-frames have increased, as well. Distribution channels are heavily impacted and we're currently operating with a skeleton crew. We strive to process orders immediately but please allow 5-10 days. We will fulfill them as fast as possible!